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We know that now is a difficult and worrying time for everyone, but we want to reassure victims and witnesses of crime that support services, police, and other agencies are still here if you need help.

Greater Manchester Police will still respond to reports of crime in the home and support services are still available regardless of whether you want to speak to the police or not.

If you need to access help and support, you can contact the police or support services online rather than over the phone including Victim Support via a live chat facility.

Victim Support has also launched My Support Space, free and secure online platform containing interactive guides, tips and videos. My Support Space includes topics such as difficult emotions, coping strategies, trauma and sleep. These are all common issues that people may experience after crime, but may be intensified during the coronavirus pandemic.

How to stay safer at home:

If home isn’t always a safe place for you, there are some things you can do which may help keep you safer.

  • Maintain contact with friends and family via telephone and video calls, or social media, ensuring you and others are aware of any risks in the home, and you have a continued support network if needed
  • The domestic abuse charity Safe Lives has put together a guide for victims and survivors
  • Women’s Aid, in partnership with 23 domestic abuse organisations, has developed a range of safety and support resources for victims and survivors, and friends and family

How to report and access support:

  • If you, or someone you know, is feeling anxious and unsafe in their home, call our support line on 0161 200 1950 for help and advice. There is also a wealth of advice and support on our website. Please remember, you don’t have to report anything to the police if you don’t want to
  • If you, or someone you know, has come to harm or is at risk of coming to harm, you can report this to Greater Manchester Police via GMP’s Livechat facility at or call 101. If you, or someone else is in immediate danger always dial 999
  • If you are calling 999 from a mobile phone and you are unable to speak, you can use the Silent Solution by pressing 55 when prompted. Once you press 55, the operator will then transfer the call to the relevant police force as an emergency

    Find out more about domestic abuse, and the help and support available -

Staying safe online

Following an increase in reports of COVID-19 related cybercrime across the UK, it is now more important than ever to keep yourself safe online.

Cybercrime can take many forms, such as email deception, phone-based scams and online fraud – including criminals impersonating trusted organisations.

There are a number of steps you can take to help stay safe online.

  • Greater Manchester Police has advice on protecting yourself from online fraudsters trying to fool you and take your money.
  • The National Cyber Security Centre has launched a Cyber Aware campaign to advise residents on how to stay secure online during coronavirus.
  • If you’ve been a victim of fraud or cybercrime, you can report it to Action Fraud online or by calling 0300 123 2040.
  • An easy read guide to avoiding scams has been produced by Inclusion North.

Find out more about cybercrime, and the help and support available -

Keeping children and young people safe:
Children and young people are now spending significantly more time at home, potentially placing them at increased risk of harm.

This can include neglect, emotional, physical and sexual abuse, and criminal exploitation.

If a child is experiencing abuse, there aren't as many opportunities for others to spot the signs, or for them to access support, in turn increasing their vulnerability.

If you are concerned about a child or young person, help and support is available.

  • Contact Greater Manchester Police by phoning 101 or using their Livechat facility. If a child is in immediate danger always call 999.
  • provides information and advice about child sexual exploitation for parents, professionals and young people, including contacts for your local child sexual exploitation team.
  • Visit Trapped, for information, short films and helpful resources in relation to criminal exploitation of children and vulnerable adults.
  • If you’re an adult, phone the NSPCC Helpline on 0808 800 5000 or email
  • If you’re a young person, call ChildLine 24/7 on 0800 1111.

Find out more about keeping children and young people safe, and the help and support available -

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