Know your rights and what to expect
Our helpline
What to expect when you call our helpline.
Reporting crime
There are lots of different ways to report crime and not all of them involve talking to the police.
What to expect during a police investigation
You've decided to call the police - find out what happens next.
Going to court
Find out what to expect if your case makes it to court.
Restorative justice
Some victims want to confront the offender and explain the harm they have caused. Could it be right for you?
Complaints
Find out how to make a complaint about the different agencies involved in the criminal justice system.
The criminal justice system
Explore the criminal justice system with our helpful flowchart.
Who's who
Find out about the different agencies involved in the criminal justice system.
The Victims' Code
Make sure you know your rights and the levels of service you should expect if you are a victim of crime.
Claiming compensation
Find out if you are entitled to any compensation, insurance or benefits.
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