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Terror attacks

Manchester Resilience Hub

Support for people affected by New Year’s Eve Manchester knife attack

Support is available for people affected by the New Year’s Eve stabbings at Manchester Victoria Station.

If you witnessed or have been affected by the 31 December incident, you can contact Victim Support on 0808 168 9111. All calls to this number are free.

Anyone who was directly involved in, witnessed or has been impacted by the 31 December attack can also contact the NHS Manchester Resilience Hub from 10.00am on Wednesday 2 January 2019.

The resilience hub was originally established in response to the Manchester Arena Attack to coordinate care and support for thousands of children, young people and adults whose mental health and/or emotional wellbeing was affected. The New Year’s Eve incident may have triggered difficult feelings for those involved in Arena Attack.

The hub provides a central point for mental health advice and support. Where one-to-one therapy is needed, clinicians in the hub work with other organisations across the country to help people receive the care they need from services close to where they live.

It is open Tuesday 10am-6pm, Wednesday 10am-8pm, Thursday 10am-6pm and Friday 10am-6pm.

Call 0333 009 5071 or email GM.help@nhs.net

For more information visit:

Manchester Arena Attack

If you have been affected by the terror attack at Manchester Arena, help and support is still available.

Victim Support is a national charity providing immediate emotional and practical local support to victims and witnesses of the Manchester attack. They can also refer people onto specialist services if needed.

Contact Victim Support’s national support line on 0808 168 9111 or, if you live in Greater Manchester, call 0161 200 1950.

Manchester City Council set up a website to help those affected by the Manchester Arena Attack. Manchester Attack Support has been set up in partnership with British Red Cross, Disaster Action, Survivors Assistance Network and Victim Support. The website provides support and practical advice.

More useful links

How to report something suspicious

If you are worried that somebody may have been radicalised, is promoting extremist material, or you have spotted something suspicious, you should report it.

Contact the Confidential Anti-Terrorist Hotline on 0800 789 321 or report it online.

If you or someone else is in immediate danger, contact the police on 999.

What to do if you are caught up in a terror attack? RUN, HIDE,TELL

If you are involved in a terrorist attack the government has issued the safety warning of Run, Hide, Tell.

Run to a safe place. Run as far away from the scene as you can.

If you are unable to run from the scene, you should hide.

Tell - only when it is safe to do so, call the police on 999.

ACT for Youth

Counter Terrorism Policing have created RUN, HIDE, TELL video and classroom resources for children aged 11-16 years old.

Help for young people

If you are young person or after advice about how to speak to young people and children about terrorism Childline has a useful website.

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